Everything about your break 12th April to 16th May
Following the government’s roadmap announcement, we are excited to open our UK villages once again on 12th April 2021. We are opening our villages with a range of indoor and outdoor activities, you can get food delivered to your lodge or order it to take away from our variety of restaurants, and there are always our acres of forest to explore on cycles.
Below you can find all the extra measures we’ve put in place across our villages, to help make sure you have a fun-filled and hassle-free family break. Because after all, it’s time to look forward to getting away.
And for your reassurance, our
Book with Confidence Guarantee means that if you simply want to change your break or it’s impacted by COVID-19, your money and plans are protected.
Our Subtropical Swimming Paradise opens on 17th May,
see what else to expect on breaks from 17th May
General etiquette around the villages
We have worked hard to ensure that your Center Parcs break feels as fun as it normally would, but there are a few safety measures that we need you to be aware of:
You will need to bring a face covering with you or purchase one on village
For the latest updates, please see
general news Our team have enhanced the cleaning regime, which includes undertaking additional high touch point cleaning in our accommodation and general areas around villages
Our colleagues will maintain social distancing wherever we can, but where this is not possible you will be served behind Perspex screens or our colleagues will be provided with the appropriate PPE
Hand sanitiser units will be provided throughout the village, which we encourage frequent use of during your visit
There will be fewer guests on village to help ensure the safety of our guests and colleagues, social distancing will apply in all areas including the beach and shops
All our villages are now cashless and paperless, don’t forget your card or pay on Google Pay or Apple Pay
All elements of the Center Parcs experience will be closely monitored and will follow any updates from the government guidance
Arriving and departing the village
We can’t wait to welcome you back to Center Parcs. The same great experience awaits, but we have made a few small changes to what you may be used to:
You can arrive at the village from 2pm and access your accommodation from 4pm
Check-out remains at 10am, but you can stay and enjoy the village until midnight
It is now essential to check-in online before you leave home, speeding up the process when you arrive and helping you to start your break sooner
As always, your home-from-home at Center Parcs, will be comfortable and made for families to enjoy, with some extra safety measures in place:
Daily housekeeping is no longer available. We’ll provide extra towels to last the duration of your stay if your booking originally included this service
Paper, chalk and tea have been removed
You will be no longer able to store your luggage at the Arrivals Lodge
On your arrival and departure days you will still be able to drive on village to load/unload your vehicle
We’re committed to offer a selection that we are confident are safe to run for you and your family:
We’re running many of our usual activities, although we’ve reduced the number of guests per session
Our activities get booked up quickly, so it's best to book online in advance
Our colleagues will be wearing PPE where necessary and some activities may require you to bring your own face covering
You’ll be pleased to know that the full 400 acres of forest, beach and outdoor playgrounds will all be open for you to explore
Our Cycle Centre will also be open, but as with our other activities you will need to pre-book your cycle hire in advance online
Restaurants and retail
We’ve been hard at work preparing our villages for your break. Here are a few extra measures that we have brought in for your safety:
Our restaurants are closed for indoor dining, but we still have plenty of options to keep you well fed
You can now order direct from your favourite village restaurants to be delivered to your lodge, or collect from your restaurant of choice
If the rain stays away, some of our restaurant terraces will be open for outdoor dining on a first come, first served basis – no need to book
All tables will be spaced for social distancing and menus will be single-use
Our restaurants and shops will work on a cashless payment basis, accepting card, Google Pay and Apple Pay
Our shops are open with social distancing measures in place
Make sure you download the NHS Test and Trace app from your app store, as everyone over the age of 16 years is required to check-in to our restaurants upon arrival
Aqua Sana Spa
You can still relax and unwind at Aqua Sana during your break with revitalising treatments. However, our Spa Sessions are currently unavailable. Watch our video to find out what to expect when you visit.
Here are a few highlights:
You will need to bring a face covering with you
Our usual treatment menu is available
So that we can follow social distancing guidelines, treatments must be pre-booked online
You’ll have the privacy of your treatment room to change. Showers and hair dryers won’t be available
We have extended the time between treatments to allow for extra cleaning
Our therapists are wearing all the required PPE to keep you and them safe
More about Aqua Sana
The Subtropical Swimming Paradise
Our Subtropical Swimming Paradise will not be able to open between 12th April and 16th May, due to the government roadmap opening dates for waterparks. We know this is a popular part of a Center Parcs break and have reduced our prices to reflect this change. However, with 400 acres of forest to explore, a huge selection of indoor and outdoor activities to enjoy, our lake, beach and food delivery to your door... there is still plenty to keep your family busy.
Review of some extra services
We can no longer provide some of the extra services that you may have purchased, such as Early Arrival to your lodge (access to all lodges will be 4pm), Breakfast Pass, Continental Breakfast, Champagne, Flowers, Indulgence Pack, Children’s Birthday Pack, Celebration Pack and Maid Service. If you have purchased one or more of these services, this will automatically be cancelled and fully refunded.
I already have a booking between 12th April and 16th May
We’ll continue to update this page as the situation changes, we will also contact you by email within four weeks of your break to let you know what facilities are available. Don’t worry, you’ll be offered a change of date or full refund if you’re not happy with the range of facilities and activities available on your break.
All guests on these breaks will receive an email with a form to complete which will inform us of your choice.
Keep up to date
If you have further questions
view our FAQs or for the latest updates and news visit our village news page and keep an eye on our Facebook and Instagram channels.
"accommodationResetWarningLabel":"Are you sure?",
"accommodationResetWarningMessage":"Continuing will clear your basket. Would you still like to continue?",
"sessionExpireWarningMessage":"Your booking session has expired",
"sessionExpireWarningOkButton":"Go to Home Page",
"confirmActivityCanNotBeRemovedMessage":"This item cannot be removed as it is a confirmed booking",