Arrivals and departures
Relax and make the most of your Center Parcs break. Use the arrival and departure advice below to help your break run smoothly from beginning to end.
When you arrive
Welcome! After 10am on your arrival day, you can arrive for your break to begin. Follow our driveway through the forest to the Arrivals Lodge, where we’ll get you ready to start your forest adventure…
- We really recommend checking-in and completing your registration details online before you arrive. Just log in to your account and fill out your guest and vehicle details. Then, when you arrive, all you’ll need is your booking reference. This means we’ll be able to check you in much faster and your break can begin sooner
- Once checked in, we’ll give you a wristband to your lodge, apartment, or hotel room, and directions through the forest
- Want a top tip? Explore the forest or have a walk up to your lodge from 4pm and take your car over to unpack later when it is quieter to avoid the rush.
- Of course, if you arrive after 4pm, you can drive straight to your accommodation to unload and return your car to the car park. If you’re arriving late in the evening, our security staff will be on hand to check you in. If you plan to arrive after the first day of your break, please give us a call so we can make arrangements for you
What to do on arrival
Let the little ones count down the days while you get prepared for your arrival to Center Parcs. Slip into holiday mode even sooner and start your break off smoothly as you find out what to do when you arrive.
Parking
Park up and relax. You can drive up to your accommodation to unload but you must return your car to the large main car park for the duration of your break.
Heading home
Waste no time checking out with our smooth and straightforward departures.
- Please vacate your lodge or hotel room by 10am on the morning of your departure – this gives us time to thoroughly clean and get the accommodation ready for our next guests
- Guests are welcome to stay on village until midnight
- On the morning of departure, the car park barrier will be raised so you can drive to your lodge in order to pack your car
- If you wish to leave the night before, you will be able to drive to your lodge from 4pm onwards in order to pack your car – just pop to the Security Lodge to pick up a special car pass. These passes allow you up to one hour to pack your car and either start your journey or return it to the car park
- While you can also leave at any other time, unfortunately you won’t be able to drive your car to your lodge. You will need to transport your luggage by foot instead
- Leaving a car outside your lodge (or anywhere else on the village apart from the car park) is a breach of our terms and conditions as it can pose a safety threat to our wildlife and guests. Our security teams check for stray vehicles regularly and will visit the lodges of those responsible. In some cases, you may be asked to leave the village
- There’s no need to check out – simply drop your keys or wristbands into one of the boxes by the departure barrier
Our Come Back Soon offer
If you book another Center Parcs break within 31 days of returning home, you can enter your previous booking reference number and get three exclusive offers:
- A £50 discount off your next break
- Our Price Promise - if you see the same break offered at a lower price than you paid, we’ll refund the difference back to you
- No amendment fee, letting you make amendments (changing the date, village or lodge type) up to seven days before your arrival date