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      Gift cards

          

      Why choose a Center Parcs gift card?

      Our gift cards offer the gift of choice for all occasions. They can be used on anything from treating a loved one to a spa experience at Aqua Sana Spa, enjoying a meal in one of our many restaurants or can even be used towards the cost of your break, as well as activities or in our retail stores. As all our villages are now cashless and paperless, you could use them as an alternative to cash.  We do not accept cash to purchase gift cards.

      Center Parcs gift cards can be loaded up with any amount from £5 to £1000 and are valid for 24 months from the date of issue. The card can be used as many times as you like until the balance reaches zero. 

       

      Go to:

      Joules clothes shop

      Buy a gift card

      There are two options for purchasing Center Parcs gift cards. You can purchase these during your break at any of our villages or buy online and we’ll arrange delivery via post to an address specified by you.

      Buy online now

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      Activate your card

      If you purchased your gift card at one of our villages, it’s ready to go and doesn’t require any activation. If you purchased online, you will need to activate your gift card below.

      Please select the village you are visiting:

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      Check the balance on your gift card

      Check how much money you have left to spend on your gift card.

      Please select the village your gift card was purchased for:

      Frequently asked questions

      Which gift card should I purchase?

      When purchasing a gift card please bear in mind:

      •  During a stay at the specific village purchased i.e. a Sherwood Forest card will only work at Sherwood Forest – the card will not work at any other village
      • When booking Aqua Sana, a Center Parcs break or activities pre-arrival via the Center Parcs Contact Centre on 03448 267 723. This card will work for any village pre-arrival (with the exception of Longford Forest) 
      How can I purchase gift cards?

      Via our website or during a break on village. Please note we do not accept cash to purchase gift cards.

      Where can I spend my gift card?

      During a stay at the specific village the card was purchased for i.e. a Sherwood Forest card will only work at Sherwood Forest – the card will not work at any other village

      Via the Center Parcs Contact Centre on 03448 267 723 to book Aqua Sana, a Center Parcs break or activities pre-arrival – this card will work for any village pre-arrival (with the exception of Longford Forest)

      What if I decide to visit a different village to the gift card I have?

      Don’t worry, pop and see our Guest Services team during your break and they’ll switch the gift card for the correct village.

      I have a problem with my gift card?

      If you need any support with your gift card, please call 0844 77 44 277

      I’ve got a gift card for Longford Forest; can I switch this for one to use at one of the UK villages?

      No, we cannot swap Euro gift cards for Sterling gift cards and vice versa.

      I have a Euro card for Longford Forest and I’ve noticed a monthly charge?

      All Euro cards are valid for 5 years, however if the balance remains after 2 years, an admin charge will apply. Please see T&C’s for full details on this.

      Will my gift card work via the Center Parcs and Aqua Sana websites?

      No. The easiest way to redeem the gift card pre-arrival is to contact Center Parcs directly on 03448 267 723

      I’ve tried to use my gift card online and it won’t work?

      The cards cannot be redeemed online. The easiest way to redeem the gift card pre-arrival is to contact Centre Parcs on 03448 267 723.

      Can I purchase a gift card online and pop to my nearest Center Parcs to collect?

      No, all orders will be posted to the address provided during the transaction.

      Can I purchase a gift card during my stay?

      Yes, gift cards will be on sale during your time on village. As all our villages are now cashless and paperless, we do not accept cash to purchase gift cards.

      Is there a limit on how much I can purchase on a gift card?

      Yes, a gift card order has a minimum spend of £5 and a maximum of £1000.

      Does the card need to be activated?

      If you purchased your gift card at one of our villages, it’s ready to go and doesn’t require any activation. If the gift card was purchased through the website, for security reasons the gift card needs to be activated once received. Simply follow the instructions above for activation and you’re good to go.

      How do I check my balance?

      Please click the links provided above to check the balance on your card.

      How do I scan the QR code on my gift card?

      On most Apple devices, you should be able to just use your normal camera and this will pick up the QR code on the gift card. If you have an Android device, you may have to download an app through the Google Play Store to be able to scan the QR code.

      Can gift voucher cards be topped up?

      No, each card can only be used once.

      My card has expired, can I get this replaced?

      No, all cards will expire within 24 months at the time of purchase. The exception for this of Longford Forest. Full details can be found in the T&C’s.

      I have some old paper Center Parcs/Aqua Sana gift vouchers, can these be exchanged for a gift card?

      No, however we will still be accepting paper vouchers for now.

      Are the cards plastic?

      No, each card is cardboard and fully biodegradable.

      How do I make a complaint?

      Please send an email outlining your concerns to pre-arrivals.services@centerparcs.co.uk.

      Can I use a gift card in a commercial promotion?

      Center Parcs gift cards can be used as prizes for charitable events or as part of an employee reward programme , as long as you do not use the Center Parcs brand or logo and do not imply that the prize or event is done in partnership with Center Parcs.

      Center Parcs gift cards cannot be used as a prize for any commercial promotion, without the prior written consent of Center Parcs. For further information please contact marketing.team@centerparcs.co.uk. Please note, the purchase of Center Parcs gift cards does not entitle you to use the Center Parcs trade mark or logo in any advertising campaign, paid for promotional activity or social media, without our prior written consent.