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Latest update

Last updated 14 June 2021

Following the UK Government announcement on their roadmap for re-opening society over the coming weeks and months, we’re delighted to announce that all of our UK villages are now open.

 

Village status

Sherwood Forest

Open

Elveden Forest

Open

Longleat Forest

Open

Whinfell Forest

Open

Woburn Forest

Open

 

Test & Trace

We are now legally required to request contact information from all guests over the age of 16 years.  Prior to arrival guests must record all guest names along with individual contact details via their Center Parcs Account.  On arrival our team will check to ensure this information is complete.

Test & Trace procedures will be in operation in all restaurants and bars, every individual will be required to use the NHS Test & Trace process by scanning the QR codes for individual locations around the village.  Please encourage all members of your party to download the official English NHS COVID-19 Test & Trace App.

Download on App Store     Download on Google Play

 

Book with Confidence Guarantee

All guests with an arrival date up to 18 April 2022 are covered by our Book with Confidence Guarantee and will have the option to reschedule or cancel with a full refund 11 weeks before arrival. 

 

How to change or cancel your break for any arrival date up to 18 April 2022

Under our Book with Confidence Guarantee guests with an arrival date of up to 18 April 2022 may change the date of their booking or cancel by completing this form this form.  Our team will pick this up, action your request, and you'll receive an email confirmation within 7 days.

 

Arrival date 17 May onwards

We are delighted to confirm that our Subtropical Swimming Paradise will open from Monday 17 May as well as indoor dining.  Our Aqua Sana will also be open for guests on a Center Parcs break for spa sessions and treatments*.   We are also delighted to confirm our hotel rooms and apartments will now be available and two households will now be permitted per lodge.

Guests visiting from 17 May can book to visit the Subtropical Swimming Paradise, restaurants and Aqua Sana around 4 weeks before arrival

*Elveden Forest is open for treatments only from 25 May 2021.

See what to expect on breaks  from 17 May.

 

Guests are responsible for checking the latest Government advice

Government information may change and rules and advice are constantly under review. Guests must check government information themselves to understand any changes or new rules prior to visiting Center Parcs, booking a new break or when considering a date change or cancellation of an existing booking. The following Government links should provide the most up to date information:

https://www.gov.uk/coronavirus

https://www.nidirect.gov.uk/campaigns/coronavirus-covid-19

https://gov.wales/coronavirus

https://www.gov.scot/coronavirus-covid-19/

 

Can I contact you?

I’m sure you will appreciate that we have lots of guests to support during this time, if you are impacted by the closure period please complete this form to tell us if you would like to reschedule or cancel your break and the team will action your request and confirm via email.

Our opening times for calls, social and webchat are as follows:

  • 9am - 7pm Monday, Friday and Sunday
  • 9am - 5:30pm (until 7pm for social and webchat) Tuesday, Wednesday, Thursday and Saturday

 

A delicious looking balti from Rajinda Pradesh

Rajinda Pradesh at Sherwood Forest is undergoing refurbishment

14 May 2021

Rajinda Pradesh at Sherwood Forest is closed for refurbishment from 17 May to 11 June. Even with the restaurant doors closed, a delicious curry is still on the menu. Guests can order a delivery and enjoy in the comfort of their lodge instead – order here up to 4 days in advance.

Aqua Sana Elveden Forest's outdoor spa pool

Aqua Sana Elveden Forest is undergoing refurbishment

Latest update 13 May 2021

We are constantly looking for ways to improve our facilities to ensure guests have the best possible experience when visiting our villages. As part of this, our Aqua Sana Spa at Elveden Forest is undergoing a makeover and we can’t wait to share the changes with you. 

While renovations are under way, our Aqua Sana Spa will be closed to guests until 24th May and we apologise for any inconvenience this may cause.

From Tuesday 25th May, while on a Center Parcs break, you will be able to visit Aqua Sana for pre-booked treatments only. Unfortunately, spa sessions with full access to our spa saunas and steam rooms will not be available until further notice. Please keep checking our website for updates. Our boutique will be open for you to stock up on your favourite products. 

We look forward to welcoming you back to our Aqua Sana Spa at Elveden Forest. 

Family in the forest wearing Joules clothing

New Joules stores to open at all Center Parcs villages

1 April 2021

We’re thrilled to announce our new partnership with a fun-loving, family lifestyle brand, Joules.

The British company is noticeable for their vibrant prints, bold colour palettes, and whatever-the-weather styles. Now, they’re bringing their love of the outdoors to all of our villages with stores opening over the next few months – starting with Woburn Forest in April! 

Each store will offer clothing for women, men, and children, as well as for pets, homes, and gardens. Just like us, Joules has a deep respect for the woodland, they know how important time spent with loved ones is, plus they’re not being afraid of a little rain… so we’re excited for them to move in!

 

Mother and father with baby boy in Subtropical Swimming Paradise pool

Breaks now available until 12th December 2022

22 March 2021

We are pleased to tell you that we’ve added more breaks, so you can now book breaks at all six villages for arrival dates up until (and including) 12th December 2022.

Find out more

Nutmeg at Center Parcs

Join Nutmeg and Clove on an adventure at Center Parcs

22 December 2020

We are pleased to share our exclusive animated stories featuring our friendly reindeer, Nutmeg and Clove. See our familiar storybooks, Nutmeg’s Antlers and Nutmeg’s Little Sister being brought to life and watch the two siblings as they take on an exciting adventure’s at Center Parcs. 

Find out more

Group of staff at fundraising event covered in foam wearing matching Together for Short Lives charity t-shirts

Center Parcs recognised for commitment to charity

13 June 2019

We are delighted to announce that Center Parcs have won the award for Best Scheme to Encourage Staff Fundraising at the 2019 Better Society Awards. Celebrating our long-standing partnership with Together for Short Lives.

Find out more

Two small dogs on leads

Dog owners' advice

In recent years, an unexplained dog illness known as 'seasonal canine illness' has been found in an increasing number of forest areas around the UK, particularly in late summer and early autumn. The illness is currently believed to be triggered by a naturally occurring cause and has affected a number of dogs in areas across the country, including those local to some of our villages, particularly Sherwood and Elveden Forest. There appears to be no comprehensive explanation as to why this has occurred.

Cases of Alabama Rot have also been reported around the country. This is another unexplained disease affecting dogs. None of our villages have been identified as locations with cases of Alabama Rot, but in the interest of vigilance, we recommend dog owners familiarise themselves with the symptoms on the Forestry website.

If you are visiting Center Parcs with a dog please ensure you’re aware of the potential risks of a forest environment to animals. Please research or talk to your veterinary surgeon about SCI (Seasonal Canine Illness) and Alabama Rot.

If you are bringing a dog to one of our villages and have concerns, please call our Contact Centre team on 03448 266 266.

Please note: if you are visiting Longleat Forest, dogs are not allowed on our Land Train except guide dogs.

Tommy's Award

Tommy’s Award for Best Family Friendly UK Holiday

5 April 2018

We are delighted to have won Best Family Friendly UK Holiday Provider at the Tommy’s Awards, which took place on 16th March at the Landmark Hotel, London to a packed audience of household name companies and Tommy’s supporters.

Find out more

Center parcs lake and forest

Parking on village

We are keen to keep our villages as traffic-free as possible so that guests can enjoy the tranquillity of the forest environment. There will of course be a small amount of traffic during times of developments and to support village operation. However, once you have unloaded your belongings from your vehicle, we kindly request that all guests move their cars to the car park as soon as possible, on the day of arrival. In response to recent feedback from our guests, the Security team will be supporting this by requesting that all cars left on the village after this time, are moved. Should the accommodation type include a car parking space, please use the space allocated.

Two feet on a overboard

Using hoverboards on your break 

Guests who wish to bring hoverboards on their break must be aware of the potential fire risks associated. For the latest advice, we recommend guests visit the National Trading Standards website here.

For your safety, please do not leave a hoverboard charging unattended or charging overnight.

Center Parcs lodge in the forest

External shows, events and festivals

Because our villages are set in some of the most beautiful parts of the UK, they are often close to popular tourist areas which can mean increased noise and traffic in the surrounding area. Despite our best efforts to preserve the tranquillity of the forest in our villages, there may occasionally be noise from local events, shows and music festivals.

It's never too early to have a short break in the diary, so book now and give yourself something amazing to look forward to.

Executive Lodge

Accommodation upgrades

As many of our guests will already be aware, we upgrade a number of accommodation units every year at Center Parcs. Work is regularly underway across most of our villages to ensure we continually improve our standards. Such works are closely monitored and disruption to our guests visiting during this time will be kept to a minimum.

Find out more

Looking up at sky in the forest showing view of tree branches from below

Forestry works

As we are in a forest setting it is essential that we manage the environment and preserve the natural outlook. This means that from time to time forestry works such as tree felling may be taking place during your break with us.

Center Parcs in the snow

The lake in winter

Being close to nature is an important part of a Center Parcs break, but it also means our villages are subject to the whims of British weather! For this reason, and for our guests’ safety, our lakes may close for watersports during the winter. But don’t worry, we still have plenty of indoor and outdoor activities available during this time, from cosy indoor crafts to bracing bike rides.

*available when break booked is 26 weeks or fewer away.