Autumn and winter weather
Posted 19 October 2026
The weather is becoming a little more unpredictable and over the past couple of years, we have experienced some very cold temperatures, high winds and storms.
Your safety is our priority, so we monitor forecasts daily using the Met Office and assess local conditions at each village to help keep guests and colleagues safe. You can also check the daily weather updates on your in-lodge TV via the Center Parcs channel.
We listen to official advice and consider local weather conditions for each of our villages. As we are located within a forest environment, conditions such as saturated ground, fallen branches and high winds can present additional risks. At times, we may need to adapt activities or facilities at short notice if conditions become unsafe.
Below are some helpful tips and information on what to expect during extreme weather.
Outdoor activities, our lake and pool areas
It’s great to be outside on crisp autumn and winter days and we want our guests and staff to enjoy everything our villages have to offer. However, extreme cold and high winds can affect the safe operation of activities and facilities. We assess conditions at each village individually and will only cancel activities or close lakes, outdoor pools or Aqua Sana Forest Spa areas if we feel it is unsafe to remain open.
Snow & ice
Snow and ice can make paths and roads slippery. Our forests cover hundreds of acres, and not all areas will be gritted, so please take extra care when moving around the village. Never walk on frozen lakes.
Strong wind & gales
Keep to designated paths and roads. Depending on conditions, consider walking instead of cycling, and follow any safety guidance from our team.
Forest fires
Please never start a fire in the forest, however small. Fires can spread quickly, even in cold weather. If you spot a fire, notify a member of our team immediately. We regularly patrol our forests to help keep everyone safe. Any guests who intentionally start a forest fire will be asked to leave the village.
Lodge log burners
It is important that guests only burn one fire log at a time and use only the smokeless fire logs available to purchase from ParcMarket. Please do not burn branches, logs or cones from the forest.
EV charging
We recommend arriving with enough battery charge to reach a nearby charging point if needed. EV charging facilities are available at the village, but occasional technical issues may affect availability.
Arrival day
Extreme weather on an arrival day can cause disruption to our operations. If conditions affect our colleagues' ability to travel safely or prepare lodges, we may need to delay lodge access to ensure everything is ready for your arrival.
How will we communicate?
We'll share information about any known weather-related impacts at your village on our website and Facebook page. Please also check the daily weather updates on your in-lodge TV.
What if we close a village due to severe weather?
Village closures due to severe weather are extremely rare, and we’ll only close a village if it’s unsafe for guests and colleagues. If a closure is necessary, the decision will usually be made on the morning of arrival. We’ll automatically arrange a full refund for your break and any pre-booked activities.
What if we’re open but you can’t get to us?
Unfortunately, we cannot accept responsibility for your journey to the village and are unable to offer a refund.
If you cannot travel to your chosen village due to local adverse weather, please give us a call on:
- United Kingdom: 03448 266266
Leisure Bowl Silent Disco
Posted 3 November 2026
Starting 21st November 2026, Silent Disco brings the whole family together with two switchable music channels playing chart hits to throwback favourites. Pop on your headphones, choose your soundtrack and enjoy a feel‑good dance floor experience for every taste.
Held every Thursday and Saturday at 8:30pm in the Leisure Bowl, it’s a great way to end your evening at just £3 per person.
Late night lanes
Posted 25 September 2026
Launching 8th November, Late Night Lanes brings a lively twist to your evenings with DJ-hosted bowling, great music and interactive games for all ages. It's a fun, social way to enjoy the Leisure Bowl after dark, perfect for families, friends and groups.
Running every Wednesday and Sunday from 8:30pm-10:30pm.
Help keep our villages safe
Posted 21 September 2026
To help keep everyone safe and ensure all guests can relax and enjoy their stay, please remember that the speed limit throughout the village is 10 mph. Thank you for driving carefully and helping us create a safe environment for all our guests.
Village Square works
Posted 21 August 2026
We’re making some exciting upgrades to Santa’s Woodland Village ahead of this year’s Winter Wonderland. While these works are taking place, there will be some temporary diversions around the Village Square area. Don’t worry – all diversions will be clearly signposted to help you find your way around.
Thanks for your patience while we get everything ready for another magical Winter Wonderland!
We’re making a change to restaurant bookings
Posted 19 August 2026
To help us provide the best possible experience for our guests and make sure our restaurants are available for as many guests as possible, all restaurant bookings now require a deposit at the time of booking. This will come into effect for all breaks starting from 16th November 2026 onwards.
If your plans change, you can cancel more than 48 hours before your reservation, and we’ll refund your deposit in full. If you cancel within 48 hours of your reservation, the deposit is non-refundable.
Please note that restaurant bookings have their own cancellation terms, which are different from those for activity bookings.
Venture Bay is now open!
Posted 10th August 2026
We're pleased to let you know that Venture Bay has now reopened following the completion of essential maintenance works. Thank you for your patience and understanding while we completed these essential improvements.
We look forward to welcoming you back to enjoy Venture Bay once again.
Arcade Bowls: Roll into something new this summer
Posted 31 March 2026
A brand-new activity is arriving - and it's putting a modern spin on a classic favourite. From 20 April, swap the grass for smooth synthetic lanes and enjoy an interactive experience with easy-to-use touchscreens and automatic digital scoring.
Arcade Bowls is now available across all villages until 6 September.
Changing room refurbishments
Posted 17 February 2026
We’re thrilled to share that the changing rooms in our Subtropical Swimming Paradise are getting a fresh new look! This refurbishment project will run through to spring/summer 2027, bringing an even better experience for our guests in the future.
During the initial phase, work will focus on the old Leisure Bowl area, so any impact to your visit will be minimal. While you may notice some noise or activity behind the scenes, everything is being done to make your time with us as enjoyable as ever.
Thank you for your patience as we make these exciting improvements – we can’t wait for you to see the results!
Lodge refurbishment works to begin at Longleat Forest
Posted 2 January, Last updated 5 January 2026
We’re thrilled to announce that refurbishment works to transform our lodges will begin on the 5 January 2026 and continue through to Summer 2026. During this period, you may notice construction vehicles on-site and hear noise from the works taking place.
From the 5 January 2026, we’ll be carrying out some initial preparation work, which will include installing fencing, plant equipment and digging cable trenches.
Please note, there will be limited parking in certain areas during this time and the works may be visible to guests travelling on the land train or driving to Oak, Fir, and Maple areas.
We appreciate your patience and understanding as we make these improvements. You can find out more about our exciting new lodge designs here.
Mobility scooters
Posted 26 November 2025
You can hire a mobility scooter from the Cycle Centre to use during your break. Our friendly team will be happy to help with advice and availability.
We recommend pre-ordering your mobility scooter before your stay to guarantee availability.
Please note, we don’t work with local mobility scooter suppliers, so we’re unable to recommend external companies. If you explore other options, reviews can help you choose what’s best for your needs.
A change to our EV Chargers
Posted 7 May 2025
From 7 July 2025, our EV charger service provider will switch from Vend Electric to Monta. To charge your electric vehicle after this date, please download the Monta App and follow the instructions displayed on the signage once you arrive.
Download Monta App on App Store
Download Monta App on Google Play
Order all your favourite dishes with one delivery fee using Restaurant Runner!
Last updated 10 October 2023
From today, Tuesday 10 October, guests will be able to use our brand-new delivery service, Restaurant Runner.
Restaurant Runner was introduced last September at Woburn Forest, and has been a hit with our guests, and now guests across all our villages will be able to order from multiple restaurants with only one delivery fee. Whether you are craving a Chinese banquet or a pizza party, you can enjoy a feast in the comfort of your lodge. Does dad fancy chinese food, mum a juicy burger, but the little ones are shouting for a pizza? Restaurant Runner is perfect for when the family can’t agree on what to have for dinner. Mix and match your favourite dishes to be delivered to your lodge in one order. Order online from your account on the day you would like delivery and choose from Huck’s American Bar and Grill and our two new offerings, exclusive to Restaurant Runner, Pizzarrivo and Pinch of Asia.
On your break? Visit here to order.
We have joined Hidden Disabilities Sunflower
Last updated 19 August 2022
To support our guests and colleagues we are proud to announce we are now part of Hidden Disabilities Sunflower. The Sunflower provides a discreet way for guests to show that they have a non-visible disability. Guests can collect a lanyard or pin badge, free of charge, from Guest Services or The Plaza and Sports Plaza Booking Desks whilst on their break. Our colleagues will recognise the Sunflower and will be able to provide help, adjust activities, and meet needs where possible.
We are proud to be part of Hidden Disabilities Sunflower and be able to provide a fantastic experience for all our guests.
We’re now cashless
All our villages are cashless and can no longer accept cash payments, including for the purchase of gift cards.
Forest safety
During extreme dry weather spells we take advice from the Met Office, please see below some basic fire safety points:
- Smoking is permitted only in designated smoking locations on village and on the patio of accommodation
- The use of wood from the forest is strictly prohibited for use on the fire in accommodation (please only use logs purchased from ParcMarket)
- The making of fires of any sort is strictly prohibited
- Should you discover a fire no matter how small, please contact the village emergency number or call 999
- Due to our forest environment, we may need to withdraw the use of BBQ’s and logs in extreme hot weather
We do have regular fire checks in place but please be vigilant and help us to maintain a safe environment in the forest.
Minimising traffic on the village
We know that our focus on providing a safe environment with minimal traffic is something you really value. That’s why we need your help to reduce the traffic on our villages to protect what you love about Center Parcs: a place where little ones can run free and explore, and parents can feel at ease.