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Lake and beach with Village Plaza and Subtropical Swimming Paradise in distance

Whinfell Forest news

Indoor pool inside the Subtropical Swimming Paradise.

Roof works at the Subtropical Swimming Paradise

Posted 25 June 2024

From Monday 1st July until November, roof works will be taking place at the Subtropical Swimming Paradise, Whinfell Forest. All rides, slides and pools will be open as normal and disruption will be kept to a minimum, but there may be some noise from the construction works and there will be platforms and netting in place around the roof.

Family watching a mum bowling.

Water Piste slide now open

Posted 29 May 2024

We're thrilled to announce that our newly improved Water Piste slide in the Subtropical Swimming Paradise has opened! It now has four slides - so the whole family can enjoy the slide. On your marks, get set - go!

Family watching a mum bowling.

Ten Pin Bowling

Posted 02 April 2024

Ten Pin Bowling is now back open in Leisure Bowl following refurbishment works. Book your lane now online or at the Booking Desk on village.

Book Ten Pin Bowling

Family watching a mum bowling.

Indoor Climbing Adventure upgrade

Last updated 7 March 2024

From Monday 11th March 2024, guests booking onto the Indoor Climbing Adventure will be able to experience three brand-new, light-up climbing walls – a bright new addition to the range of vibrant colours and abstract themes.

Book Indoor Climbing 

The Subtropical Swimming Paradise in Whinfell Forest

Subtropical Swimming Paradise maintenance

Last updated 21 June 2024

Please be aware that scheduled maintenance will take place throughout the year in out Subtropical Swimming Paradise. The work required may affect the opening of certain slides during your break and The Canyon Ride will be off for at least one day depending on the maintenance required. Breaks affected are the weeks commencing:

Monday 16 September 2024 - Friday 20 September 2024

Monday 9 December 2024 - Friday 13 December 2024

Monday 10 March 2025 - Friday 14 March 2025

Keep checking our Whinfell Forest Twitter page for updates. 

Plan your journey

Last updated 4 December 2023

Following recent weather conditions, please remember to plan your journey before leaving home. 

We wish you a safe journey and look forward to welcoming you. 

Gift cards

Last updated 23 October 2023

We are excited to announce that our gift cards are now available to purchase online. Our new gift cards will be automatically activated and available to use from your purchase date, whether its for yourself or a gift for someone else. You will have the choice to use the gift card to pay towards the cost of your break, as well as activities, shopping and food on village.

Discover gift cards

Different types of food laid out on a table

Order all your favourite dishes with one delivery fee using Restaurant Runner!

Last updated 10 October 2023

From today, Tuesday 10 October, guests will be able to use our brand-new delivery service, Restaurant Runner.

Restaurant Runner was introduced last September at Woburn Forest, and has been a hit with our guests, and now guests across all our villages will be able to order from multiple restaurants with only one delivery fee. Whether you are craving a Chinese banquet or a pizza party, you can enjoy a feast in the comfort of your lodge. Does dad fancy chinese food, mum a curry, but the little ones are shouting for a pizza? Restaurant Runner is perfect for when the family can’t agree on what to have for dinner. Mix and match your favourite dishes to be delivered to your lodge in one order. Order online from your account on the day you would like delivery and choose from Rajinda Pradesh and our two new offerings, exclusive to Restaurant Runner, Pizzarrivo and Pinch of Asia.

On your break? Visit here to order.

Gift cards

Last updated 21 June 2023

We’re making some changes to our gift cards!

We’re changing gift card supplier and some of our old cards will no longer work.

 

How do I know if I have an old card?

Cards starting with 542424 will no longer work and we’ll need to replace your card.  Please contact us on 01623 837134 prior to your break.

 

How do I get a replacement card?

Please contact us on 01623 837134 prior to your break and we’ll send you a new gift card.

 

Why does my card no longer work?

Gift card technology has changed and we’re working with a new gift card provider.

 

I’m on village, how do I replace my card?

Pop along to Guest Services.

tree trekking

Aerial Tree Trekking

Last updated 19 June 2023

We’ve made some exciting updates to our Aerial Tree Trekking course, with brand-new obstacles to tackle and even a new mini zip wire. Are you ready to take to the treetops?

Book now

an electric vehicle being charged

Electric Vehicle Charging Points

Last updated 31 May 2023

Guests will now be able to recharge their batteries and their electric car too!  We have 75 charging points available to pre-book online and a small number of points available on a first-come, first-served basis.

Guests will need to download the VendElectric App to charge their electric vehicle (payment is also made via the app). You will find our EV charging points in the main guest car park.

Charging points can only be booked on Mondays for four nights and Fridays for three nights. The points will charge the vehicles overnight, although they can remain safely plugged in throughout the whole duration of your stay – checking the status of the charge on the app.

Pre-book your electric vehicle charging point for peace of mind and a smooth arrival here.

Tropical Cyclone

Tropical Cyclone is now open at the Subtropical Swimming Paradise!

Last updated 13 March 2023

We’re excited to announce that Tropical Cyclone, our thrilling, gravity-defying raft ride, is now open!

Will you be brave enough to tackle the Tropical Cyclone, the newest, state-of-the-art water slide?

Discover Tropical Cyclone

 

Hidden Disabilities Sunflower logo

We have joined Hidden Disabilities Sunflower

Last updated 19 August 2022

To support our guests and colleagues we are proud to announce we are now part of Hidden Disabilities Sunflower. The Sunflower provides a discreet way for guests to show that they have a non-visible disability. Guests can collect a lanyard or pin badge, free of charge, from Guest Services or Sports Plaza Booking Desk whilst on their break. Our colleagues will recognise the Sunflower and will be able to provide help, adjust activities, and meet needs where possible.

We are proud to be part of Hidden Disabilities Sunflower and be able to provide a fantastic experience for all our guests.

Whinfell Forest village lake.

We’re now cashless

Last updated 25 July 2022 (originally posted 19 July 2022)

All our villages are cashless and can no longer accept cash payments, including for the purchase of gift cards.

Lake and beach at Whinfell forest

Forest safety

Last updated 7 August 2020

During extreme dry weather spells we take advice from the Met Office, please see below some basic fire safety points:

  • Smoking is permitted only in designated smoking locations on village and on the patio/ balcony of accommodation
  • The use of wood from the forest is strictly prohibited for use on the fire in accommodation (please only use logs purchased from ParcMarket)
  • The making of fires of any sort is strictly prohibited
  • Should you discover a fire no matter how small, please contact the village emergency number or call 999
  • Due to our forest environment, we may need to withdraw the use of BBQ’s in extreme hot weather

We do have regular fire checks in place but please be vigilant and help us to maintain a safe environment in the forest.

Safety information

Exterior of Whinfell Plaza and Subtropical Swimming Paradise with lake in front of it

Minimising traffic on the village 

We know that our focus on providing a safe environment with minimal traffic is something you really value. That’s why we need your help to reduce the traffic on our villages to protect what you love about Center Parcs: a place where little ones can run free and explore, and parents can feel at ease.

Find out more