Center Parcs

Temporary closure of our UK villages - updated 27th March 2020

We have made the decision to extend the closure period of all Center Parcs UK villages until 30th April in line with the latest government guidance and to keep our staff and guests as safe as possible.

We’re offering the option to either reschedule your break or receive a full refund.

I want to select a new date in the future: Breaks are on sale for arrivals up to December 2021. You can rebook for a new date in the future with no amendment fee and we’ll also offer you a £100 discount from your new break.

Please note that if you select a lower-priced break we will still offer you the £100 discount and refund the difference. If the break you select is higher-priced, we will, again, apply the £100 discount but you would need to pay any outstanding difference.

I want a full refund: We hope you’ll rearrange your break but we understand that this won’t be possible for everyone. If you prefer a refund you may, of course, take this option. Please note that our refund process is unfortunately much slower than usual right now.

What do I need to do?

For guests who were due to visit up to 13th April, you will have an email already. Please click the link included in the email and we’ll respond to you within the next few weeks.

If you have already made us aware of your choice via our online form we’ll action your request over the next few weeks.

For guests who were due to visit 17th – 30th April, we’ll be in contact via email towards the end of next week with further instructions. We’re working to improve our process so, for now, there is no action for guests in this closure period. Please look out for a further email towards the end of next week which will explain what to do next.

When will I hear from you?

For guests who were due to visit up to 13th April, you will have an email already. Please click the link included in the email and we’ll respond to you within the next few weeks.

For guests who were due to visit 17th – 30th April, we’ll be in contact via email towards the end of next week with further instructions.

Our response time and refund process is delayed

Once we’re aware of your choice we’ll action this as soon as we can. However, we only have a very small team working from home so this may take us a number of weeks due to the volume of guests impacted by this situation.

This isn’t our usual service response time and we’ll come back to you sooner if we can. 

My arrival date has passed and I haven’t been contacted: Please don’t worry, even if we haven’t managed to contact you before your scheduled arrival date, you will still be able to rearrange your break or receive a full refund.

Can I contact you?

Our Contact Centre is currently closed until 30th April 2020. This means that we cannot accept any inbound calls from our guests. 

We do have a very small team working from home to process cancellations and changes during the closure period but as the team is reduced it is taking us longer than we would like to get back to our guests. The team will also be keeping an eye on social media channels and communicating via email where possible.

We’re so sorry but our response times and refund process will be much slower than usual right now.

Future breaks

If you are on a break in the future and currently not impacted by the closure dates, please do not contact us at this time to allow us to deal with guests with imminent breaks.

As it stands, we are closed until 30th April 2020. We will continue to closely monitor and follow government guidelines so please keep a close eye on our website for any updates. If anything changes for your break, we will contact you directly.

We recognise that this is disappointing news and we would like to thank you for your patience and understanding in these exceptional circumstances.

Woburn lake in winter

Cycle Path development - 2nd December 2019

A brand new ‘off-road’ cycle path is being constructed, and when completed it will link Center Parcs Woburn Forest to Flitwick Train Station. The first phase of the work will commence 28 November 2019, temporarily closing a section of the Fordfield Road. The section of closed road will run from the Steppingley roundabout up to a bridleway that links through to Center Parcs boundary. Entry to Center Parcs will not be effected when approaching from the north via the Millbrook roundabout. However, anyone wanting access from the south via the Steppingley roundabout will have to follow the green diversion route.

Subtropical Swimming Paradise

Tropical Cyclone maintenance - 29th October 2019

Our Tropical Cyclone ride will be undergoing some essential maintenance on Monday 4th November 2019 and will reopen to guests on Tuesday 5th November 2019. The rest of the Subtropical Swimming Paradise will remain open for your enjoyment, including the thrilling Wild Water Rapids, our family play areas, Venture Harbour and Venture Bay for your little ones and the Typhoon.

Longleat Forest lake

Lake closures on our villages - 2nd September 2019

As we operate a number of submersible activities on the lakes at our villages, we test our lake water for quality on a regular basis. Due to natural organisms, we occasionally receive a reading that means we have to close our lake whilst we treat the issue and gain a normal reading again. Should this happen we will ensure that guest disruption is kept to a minmum and that we bring activities back online as soon as we possibly can.

Woburn forest

Forest safety - 21st August 2019

During extreme dry weather spells we take advice from the Met Office, please see below some basic fire safety points:

  • Smoking is permitted only in designated smoking locations on village and on the patio/ balcony of accommodation
  • The use of wood from the forest is strictly prohibited for use on the fire in accommodation (please only use logs purchased from ParcMarket)
  • The making of fires of any sort is strictly prohibited
  • Should you discover a fire no matter how small, please contact the village emergency number or call 999
  • Due to our forest environment we may need to withdraw the use of BBQ’s in extreme hot weather

We do have regular fire checks in place but please be vigilant and help us to maintain a safe environment in the forest.

Safety information

Guests trying to solve a puzzle arranging patterned tiles

A unique escape room experience is coming to Woburn Forest - 8th August 2019

Assemble your team and embark on a new adventure with Escape the Forest, arriving at Woburn Forest this October. With two different experiences to choose from, you’ll solve riddles and find keys in an attempt to locate hidden treasure and escape in time.

Breakaway Cabin     Explorers Quest

6 bed woodland lodge

Our first 6 bedroom Woodland Lodges at Woburn Forest - updated 25th June 2019

Woburn Forest is welcoming two 6-bedroom Woodland Lodges that sleep up to 12. They have all the features you love in our popular Woodland Lodges, but with six spacious bedrooms and four bathrooms. There will also be a 6 bedroom Adapted Woodland Lodge available, including an electric bed and bathroom with walk-in/wheel-in showers. Now available to book for breaks arriving from 26th August 2019.

Find out more

Muddy Stilettos Award

Aqua Sana Woburn Forest named Best Day Spa in county - 7th June 2019

Aqua Sana Woburn Forest has been voted the Best Day Spa in Bedfordshire and Hertfordshire in the Muddy Stiletto Awards 2019.

Find out more

Leon breakfast

Leon’s new breakfast menu - 20th May 2019

Breakfast is now available at Leon from 9am to 11am every day. Packed with goodness, using only free-range eggs, you can choose from:

  • The Big Breakfast Box filled with gluten-free sausage, bacon, two poached eggs, sliced avocado, beans and grilled mushrooms (veggie option also now available – breakfast of champs)        
  • Range of healthy egg pots, our favourite being the full English pot filled with a poached egg topped with Cumberland sausage, British back bacon and saucy beans
  • Breakfast Muffins & Egg pots available with a small cup of coffee or tea for £4.45

Find out more

Woburn

Accommodation number changes – why is it happening? - 12th March 2019

Whilst we work on creating some exciting new lodges on our village, you’ll notice we’ve renumbered some of our existing accommodation.

If you are visiting Woburn Forest from 15th March, you may notice your accommodation number is different to the one you received in your pre-arrival confirmation, but don’t worry the accommodation you’ve booked will still be the same type – all that’s changed is the number.

Our new accommodation, available from summer 2019, includes our first 6 bedroom Adapted Woodland Lodge. It has all the features you love in our popular Woodland Lodges, but with six spacious bedrooms, including an electric bed and bathroom with walk-in/wheel-in showers.

Wizard Academy at Center Parcs

New fun-filled activities for little ones - 28th January 2019

Discover three new activities for your little ones to enjoy. Make memories that will last forever as you forage through the forest to create your very own Family Nature Journal, or help our rangers discover woodland animals and their habitats in Nature Detectives, both at the Ranger’s Lodge. Your little ones can also have an adventure of their very own in Wizard Academy, where they can learn spells, play games and make marvellous wizard crafts in this this 3-hour unaccompanied session at the Activity Den.

Browse things to do

Woburn Treehouse

Treehouses now available to book - Updated 10th April 2018

The new Treehouses at Woburn Forest are now available to book for breaks from July 2018. This spectacular new accommodation includes our first ever adapted Treehouse. Each Treehouse includes four en-suite bedrooms, detached games den, beautifully styled open-plan living and outdoor hot tub.

If you want to join us for a luxury break in your own Treehouse from July 2018 onwards, be sure to book early to avoid disappointment. 

Find out more

Minimising traffic

Minimising traffic on the village 

We know that our focus on providing a safe environment with minimal traffic is something you really value. That’s why we need your help to reduce the traffic on our villages to protect what you love about Center Parcs: a place where little ones can run free and explore, and parents can feel at ease.

Find out more

*available when break booked is 26 weeks or fewer away.

Woburn road closure

Guests travelling to Woburn Forest - 28th September 2018

If you’re travelling on the A507 between Ridgmont Bypass and the Millbrook roundabout, please be aware that this road will be closed in the evenings from 8pm to 6am from Tuesday 9th October to Wednesday 17th October. There are diversions on the roads, but please be aware this will cause some disruption.