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Here at Center Parcs, we love nothing more than seeing guests having a fun time, coming together with loved ones and doing the things you have missed the most. So we’re as excited as you about the world returning to a bit more like normal.
We are continuing to work really hard so that your family can enjoy your break on our villages safely and your only worry needs to be what to do together next! But there are a few things to let you know about, such as the continued importance of thorough cleaning, wearing face coverings on village and how we'll manage crowds in areas such as the Subtropical Swimming Paradise. All the information you need is below.
Keeping you safe
Whilst most legal restrictions have been removed in the UK, we intend to still take the responsible precautions, in order to ensure that we can give your family a positive and safe experience at Center Parcs. This means still being cautious on village by:
monitoring the number of guests on village
thoroughly cleaning lodges and general areas
wearing face coverings indoors and particularly when in close contact with staff
removing any unnecessary features in your lodge, such as toiletry packs and brochures
not reinstating our daily housekeeping service for now, but delivering a housekeeping replenishment pack to Executive lodges, Exclusive lodges and Treehouses partway through your break
Break durations
Escape to the forest on a short family holiday and discover everything that Center Parcs has to offer. Find a break duration that suits you and book the perfect staycation for your family.
Each village offers a variety of restaurants and cafés for you to enjoy, including high street favourites such as Bella Italia and Café Rouge, or our own restaurants including Huck's American Bar and Grill
You can also order direct from your favourite village restaurants to be delivered to your lodge
Indoor soft play areas will be open in a number of restaurants on each village
Free baby food is still available on request at our restaurants
Our restaurants and shops will work on a cashless payment basis, accepting card, Google Pay and Apple Pay
The Subtropical Swimming Paradise is open, with all rides and slides now running as normal and our wave machine is back.
To ensure the Subtropical Swimming Paradise is a safe place to splash and swim, access will continue to be via pre-bookable slots. This video explains the measures we’re keeping in place, to give you:
Shorter queues for our rides and slides
More space to find the perfect poolside seating
Children’s water play areas that are less busy
Less crowded changing rooms
2 hour pre-bookable sessions are limited to, 3 for a 3 night break, 4 for a 4 night break and 7 for a 7 night break.
From 4 October 2021 pre-bookable sessions remain but the duration will increase to 3 hour pre-bookable sessions.
Turn up and swim with no need to book, will also be available between 6pm-9pm.
What's included
All our lodge accommodation and apartments contain all the essentials you need for a short break
A beautiful lake, sandy beach and 400 acres of forest to explore without it feeling crowded
You can arrive on village from 12 noon on your day of arrival
Check into your accommodation from 4pm
You must vacate your lodge by 10am on your departure day and guests are now welcome to stay on village until midnight
The time between guests checking out and you checking in means that we can thoroughly clean our lodges and general areas. We still think this is important
Sign in to your Center Parcs account to check-in online - add your guest details and register your vehicle details before you arrive
Our simple guarantee gives you peace of mind, with no quibble date moves or refunds within 11 weeks of your arrival date. This is applicable for all arrivals up to and including 18 April 2022.
When you book with Center Parcs, your money and plans are protected from:
A village closure
If you are personally impacted by COVID-19 or by related Government restrictions
