Summer is coming...
Posted Wednesday 8 May 2025
Over past years we have experienced some very high temperatures, extreme weather does bring some safety and operational challenges. At Center Parcs we assess the weather forecast on a daily basis to plan and ensure our staff and guests are as safe as possible. We listen to official advice but we also consider local weather and conditions for each of our villages. We’re in a forest setting so heat can be a concern, we look at how dry the forest is and sometimes we have to change things to reduce any risks.
Below are some hints & tips and advice, along with some of the changes we may need to put in place if things get too warm:
Barbecues - as mentioned above, we will listen to local advice and assess individual conditions. If we do experience long dry periods we may need to introduce a barbecue ban. If we do this, we’ll text any guests impacted before they arrive so that they can plan around this.
Fires - please do not start any fires no matter how small, this can be temping with children, but this isn’t safe in our forest environment as small fires can spread very quickly. If you see a fire in the forest, please let our team know as soon as possible.
Keeping everyone safe will always be our priority and we patrol our forests on a regular basis. Please note that, if guests are found to intentionally start a forest fire, they’ll be asked to leave the village.
Outdoor activities & pool areas - it is great to be outside in the sunshine but in previous years it has been too hot for our staff and guests to safely enjoy some activities. Again, we will assess villages and conditions individually and only cancel activities if we feel it is unsafe to go ahead.
Restaurants - as you can imagine, kitchens areas can get very hot in excessive heat and in extreme situations we may need to change opening times or reduce our menus.
Hydration - it may seem obvious but staying hydrated is essential during the heat. Remember drinks for the journey and all of our lodges have fridges to keep things cool. We have Water Refill stations on all our villages. You’ll also have a small freezer for ice cream and ice!
Sun protection - another obvious one but it is important to protect yourself and your family in the sun so don’t forget to bring lots of sunscreen. We do sell a small selection in ParcMarket if you do forget.
Closing curtains/ moderating lodge temperature - we recommend keeping curtains closed during the day, particularly bedroom curtains, as it can significantly help in moderating the temperature within your lodge amidst warm weather conditions.
Fans - our lodges are not air conditioned so if you have a fan at home it might be a good idea to bring it along.
A change to our EV Chargers
Posted 7 May 2025
From 23 June 2025, our EV charger service provider will switch from Vend Electric to Monta. To charge your electric vehicle after this date, please download the Monta App and follow the instructions displayed on the signage once you arrive.
Download Monta App on App Store
Download Monta App on Google Play
Vote for Aqua Sana Forest Spa
Posted Thursday 1 May 2025
We are excited to announce that Aqua Sana Forest Spa Elveden Forest, are finalists in the Best Destination Spa category at the Good Spa Guide Award 2025.
These awards are voted for by the public, with voting opening this morning and closing on the 31st May. To vote for Aqua Sana Forest Spa visit Good Spa Guide, and as a thank you for voting for us, you will be entered into our very exciting give away, where you could win a Forest Spa Break for 2*.
Closures in The Subtropical Swimming Paradise
Posted 10 April, last updated 17 April 2025
Please be aware that The Wild Water Rapids, Outdoor Pool, Whirl Pools and Plunge Pool will be closed from the 23 June to 25 June and re-opening on 26 June 2025 (Contingency dates: 30 June to 2 July and re-opening on 3 July 2025).
All other facilities within The Subtropical Swimming Paradise will remain open for you to enjoy. This includes the Tropical Cyclone, Wave Pool, Venture Harbour, and Venture Bay for little ones!
We apologise for any inconvenience this may cause.
Birds of Prey activities unavailable
Posted 23 December 2024
Due to restrictions on moving Birds of Prey because of an Avian Flu prevention zone, Falconry, Baby Owls and Encounter with Owls are unfortunately unavailable.
Log Burners
Posted 10 December 2024
Our long-burning fire logs are a great way to relax after a day of adventures in the forest.
To use the fireplace safely and effectively, please follow these requirements:
- Only use one smokeless fire log at a time. This is the recommended maximum for the fireplace/stove.
- Approved smokeless fire logs can be purchased from ParcMarket.
- Do not use branches, logs or anything else collected from the forest or from other sources.
- For your safety, please ensure that a burning fire is never left unattended.
If we notice any smoke coming from a chimney, we will investigate and remove any logs or other prohibited fuel to prevent any potential fire hazard.
Introducing Aqua Sana Forest Spa
Posted 12 September 2024
We’ve spent the last few years on a journey to transform our Aqua Sana spas into our award-winning Forest Spa concept, with 25 spa experiences inspired by the natural world. Today, we’re excited to introduce our new brand: Aqua Sana Forest Spa. Guests visiting Aqua Sana Forest Spa or viewing the website will see that we’ve recently had a makeover, with an exciting new brand and design style that’s rooted in nature and complements our forest setting.
Brand-new Accessible Lodges at Elveden Forest
Posted 22 August 2024
Discover our new Accessible Lodges at Elveden Forest in 2024! Available to book now, you can relax in style with these newly designed lodges, with improved accessible features perfect for guests with additional needs.
Each one features fresh décor, improved living areas and spacious outdoor areas, plus accessible features such as a hoists, lowered worktops and grab rails, helping you to make the most of your time in the forest and spend quality time with friends and family.
Our Enhanced Accessible Lodge has its own distinct accessible features, including a dedicated sensory room, wet room, two dedicated parking spaces and more.
Discover our 4 bedroom Enhanced Accessible Lodge with Sensory Room
Please note, the 4 bedroom Enhanced Accessible Lodge with Sensory Room is only available to book through the Contact Centre.
Check out the exciting new menu at Las Iguanas
Posted 16 May 2024
Embark on a culinary journey through Latin America with the exciting new menu at Las Iguanas. Indulge your tastebuds with our mouth-watering tapas dishes, take on the taco sharing board and enjoy a fantastic range of mocktails and cocktails.
You’ll find Las Iguanas in the Village Square (map reference D8)
New to Elveden Forest - Woodland Plus and Executive Plus Lodges
Posted 15 April 2024
Discover our new Woodland Plus and Executive Plus Lodges at Center Parcs Elveden Forest in 2024! Available to book now, you can relax in style with these newly designed lodges, available with 2, 3, and 4 bedrooms.
These are a small selection of nine upgraded lodges created to test new design ideas for future accommodation. Each one features fresh décor, improved living areas and spacious outdoor areas, helping you to make the most of your time in the forest and spend quality time with friends and family. Ready for a sneak peek into the new lodges awaiting you at Elveden Forest?
We've added a range of special features to the five Executive Plus Lodges. Each lodge has its own distinct features for you to enjoy, from saunas, and heated outdoor areas, to games rooms, interactive gaming pods, bean bags, and yoga mats. To find out more information on the specific features of each new lodge, please check out the pages below.
Indoor Climbing Adventure upgrade
Last updated 7 March 2024
From spring 2024, guests booking onto the Indoor Climbing Adventure will be able to experience three brand-new, light-up climbing walls – a bright new addition to the range of vibrant colours and abstract themes.
Gift cards
Last updated 23 October 2023
We are excited to announce that our gift cards are now available to purchase online. Our new gift cards will be automatically activated and available to use from your purchase date, whether its for yourself or a gift for someone else. You will have the choice to use the gift card to pay towards the cost of your break, as well as activities, shopping and food on village.
Order all your favourite dishes with one delivery fee using Restaurant Runner!
Last updated 10 October 2023
From today, Tuesday 10 October, guests will be able to use our brand-new delivery service, Restaurant Runner.
Restaurant Runner was introduced last September at Woburn Forest, and has been a hit with our guests, and now guests across all our villages will be able to order from multiple restaurants with only one delivery fee. Whether you are craving a Chinese banquet or a pizza party, you can enjoy a feast in the comfort of your lodge. Does dad fancy chinese food, mum a juicy burger, but the little ones are shouting for a pizza? Restaurant Runner is perfect for when the family can’t agree on what to have for dinner. Mix and match your favourite dishes to be delivered to your lodge in one order. Order online from your account on the day you would like delivery and choose from Huck’s American Bar and Grill and our two new offerings, exclusive to Restaurant Runner, Pizzarrivo and Pinch of Asia.
On your break? Visit here to order.
Aqua Sana Elveden Forest refurbishment
Last updated 13 July 2023
We’re delighted to announce that Aqua Sana Elveden Forest is re-opening to Center Parcs guests on the 18th September 2023.
Over the last few months, we have been transforming our spa into the signature and award-winning Forest Spa concept. Complete with brand-new spa experiences and new spa ‘zones’ inspired by the world’s most extraordinary natural landscapes, the redesign reflects our woodland surroundings through the use of natural materials, beautiful views and immersive experiences.
Book spa sessions and treatments
Gift cards
Last updated 21 June 2023
We’re making some changes to our gift cards!
We’re changing gift card supplier and some of our old cards will no longer work.
How do I know if I have an old card?
Cards starting with 542424 will no longer work and we’ll need to replace your card. Please contact us on 01623 837134 prior to your break.
How do I get a replacement card?
Please contact us on 01623 837134 prior to your break and we’ll send you a new gift card.
Why does my card no longer work?
Gift card technology has changed and we’re working with a new gift card provider.
I’m on village, how do I replace my card?
Pop along to Guest Services.
Exciting new play area now open!
Last updated 4 April 2023
We’re thrilled to announce that our newly refurbished playground outside Sports Café is now open and ready for little adventurers to explore.
Discover brand new play equipment, structures and sensory experiences. Climb to the top of the large castle, play the starring role on the theatre stage, make some noise on the music play panels or try out the wheelchair-accessible carousel and castle.
Brand-new Electric Vehicle Charging Points
Originally published 20 January, last updated 13 March
Guests can now recharge their batteries and their electric car too! Our EV charging points at Elveden Forest are now available for guests. We have charging points available to pre-book online and a small number of points available on a first-come, first-served basis.
Guests will need to download the VendElectric App to charge their electric vehicle (payment is also made via the app).
Charging points can only be booked on Mondays for four nights and Fridays for three nights. The points will charge the vehicles overnight, although they can remain safely plugged in throughout the whole duration of your stay – checking the status of the charge on the app.
Pre-book your electric vehicle charging point for peace of mind and a smooth arrival.
We have joined Hidden Disabilities Sunflower
Last updated 19 August 2022
To support our guests and colleagues we are proud to announce we are now part of Hidden Disabilities Sunflower. The Sunflower provides a discreet way for guests to show that they have a non-visible disability. Guests can collect a lanyard or pin badge, free of charge, from Guest Services or Sports Plaza Booking Desk whilst on their break. Our colleagues will recognise the Sunflower and will be able to provide help, adjust activities, and meet needs where possible.
We are proud to be part of Hidden Disabilities Sunflower and be able to provide a fantastic experience for all our guests.
We’re now cashless
Last updated 25 July 2022 (originally posted 19 July 2022)
All our villages are cashless and can no longer accept cash payments, including for the purchase of gift cards.
Forest safety
Last updated 7 August 2020
During extreme dry weather spells we take advice from the Met Office, please see below some basic fire safety points:
- Smoking is permitted only in designated smoking locations on village and on the patio/ balcony of accommodation
- The use of wood from the forest is strictly prohibited for use on the fire in accommodation (please only use logs purchased from ParcMarket)
- The making of fires of any sort is strictly prohibited
- Should you discover a fire no matter how small, please contact the village emergency number or call 999
- Due to our forest environment we may need to withdraw the use of BBQ’s in extreme hot weather
We do have regular fire checks in place but please be vigilant and help us to maintain a safe environment in the forest.
Lake closures on our villages
Last updated 2 September 2019
As we operate a number of submersible activities on the lakes at our villages, we test our lake water for quality on a regular basis. Due to natural organisms, we occasionally receive a reading that means we have to close our lake whilst we treat the issue and gain a normal reading again. Should this happen we will ensure that guest disruption is kept to a minimum and that we bring activities back online as soon as we possibly can.
Minimising traffic on the village
We know that our focus on providing a safe environment with minimal traffic is something you really value. That’s why we need your help to reduce the traffic on our villages to protect what you love about Center Parcs: a place where little ones can run free and explore, and parents can feel at ease.